mistressofmuses (![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
mistressofmuses) wrote2025-01-03 07:35 pm
mistressofmuses) wrote2025-01-03 07:35 pm
Entry tags:
Well fuck this entire ass of a day...
Just a rough work day. Yesterday was bad, too. We had an instructor no-call/no-show yesterday, and then same today. Two days in a row is considered voluntary termination.
Honestly, I'm worried. Like... did he go out on NYE and fucking disappear or some shit? (We tried to reach his mother as a secondary contact, but also got no response from her.)
Like, maybe he did just decide fuck it and decided to quit that way, but he's worked here for years. And he'd just been speaking to our manager on NYE about his plans for March scheduling and everything... so I'm worried, but also frustrated. (Yes, I know "OMG HE'S A MISSING PERSON" is quite the leap to make, but it's also really weird for him not to have just fucked off without saying anything or responding to any attempts to contact him.)
My manager is out for the week on vacation, so I've been the only one in, so I've had to handle all of that rescheduling, extra today since he was also scheduled for tomorrow, but is now no longer considered an employee.
A different instructor went to the hospital on new years day and was booked for emergency open heart surgery yesterday morning, so also obviously had to clear HIS schedule.
My poor manager, who is supposed to be on her first longer-than-a-couple-days vacation in a really long while, has spent a good chunk of both of the last two days texting or on the phone with me to fix the stuff that only the manager can. (Our field director is supposed to cover that stuff for her, but it's hard to get her help with things that are super time-sensitive, and ALL of this has been.)
So much of the rescheduling has then turned into extra problems, because as soon as we can get something cleared off of a schedule, a new appointment fills in, so then I have to call ANOTHER person and explain that we have to cancel the appointment, so it's like every single miserable call turns into two or three...
One of the instructors super stepped up to help cover a bunch, and I appreciate it so much.
I was also the only one doing tech support today, because the usual person who now does Fri-Sat is on his honeymoon. Which ordinarily I'd be fine covering, but boy was today not the day!
My manager's second location is completely unstaffed for the week, as the only office staff member up there is also on vacation. So I'm also covering all of THEIR stuff.
Plus I just had a non-stop stream of people coming into the office in person for help with things because, surprise, they can't get a hold of anyone on the phones.
Then the CEO came by "because he was in the area" and wanted to check in on wind damage we got earlier in the week. So I'm trying to be perfectly pleasant and presentable and agreeable and NOT like I'm losing my shit.
Then the state sent out a directive about us IMMEDIATELY!!1!!eleventyone! having to stop using forms that are being replaced after some changes that came about on January 01. A couple weeks ago they told us not to worry, the new forms won't be ready by the new year, so just use the old ones until the replacements go out. Then today, at almost 4:00, they suddenly decided that NO YOU MUST PULL THOSE IMMEDIATELY! No the replacements aren't ready yet. Yes you still have to perform your usual functions that require use of these forms. Good luck with that. Better not use an old one, though. (We do have versions of the forms that are usable, because it's something with multiple versions. Only two of the four versions were pulled. But still.) So we had to pull all those forms for our compliance director to come pick up.
First thing this morning I get "hey, can you return these 14 calls for other locations because too many calls went to voicemail yesterday?" I think I got through four of them. There was just too much other stuff.
I did not even eat something at my desk and DEFINITELY couldn't clock out for a break, and then I stayed more than an hour late to get just the bare minimum done, and there's a lot I'd meant to get done today that I'll have to scramble to do tomorrow...
(Then we went to get curbside pickup food because I didn't want to cook and I was starving, having skipped lunch entirely... and we waited for fifteen minutes for them to bring our food out after they said it was ready, so I finally went in, had to stand in a ten-minute long line, for them to say whoops, set it on the doordash shelf instead of the curbside shelf. So it was very cold by the time we got it home, the order itself was mildly wrong (minor, just the wrong kind of cheese on both our burgers), and the burger was the saddest, tiniest patty I have ever seen in my life. It had holes in it! Like someone was trying to re-create swiss cheese out of hamburger.)
I have had many good intentions to get caught up here, as well as some other start-of-year stuff, I haven't even looked at Snowflake this year, etc...
But it's not gonna be today.
I wish I had something alcoholic, but the only boozy choice I have in the fridge is a blackberry cider that I will not waste on a crappy day. >:(
I hope everyone else's new year is off to a SLIGHTLY better start, at least.
Honestly, I'm worried. Like... did he go out on NYE and fucking disappear or some shit? (We tried to reach his mother as a secondary contact, but also got no response from her.)
Like, maybe he did just decide fuck it and decided to quit that way, but he's worked here for years. And he'd just been speaking to our manager on NYE about his plans for March scheduling and everything... so I'm worried, but also frustrated. (Yes, I know "OMG HE'S A MISSING PERSON" is quite the leap to make, but it's also really weird for him not to have just fucked off without saying anything or responding to any attempts to contact him.)
My manager is out for the week on vacation, so I've been the only one in, so I've had to handle all of that rescheduling, extra today since he was also scheduled for tomorrow, but is now no longer considered an employee.
A different instructor went to the hospital on new years day and was booked for emergency open heart surgery yesterday morning, so also obviously had to clear HIS schedule.
My poor manager, who is supposed to be on her first longer-than-a-couple-days vacation in a really long while, has spent a good chunk of both of the last two days texting or on the phone with me to fix the stuff that only the manager can. (Our field director is supposed to cover that stuff for her, but it's hard to get her help with things that are super time-sensitive, and ALL of this has been.)
So much of the rescheduling has then turned into extra problems, because as soon as we can get something cleared off of a schedule, a new appointment fills in, so then I have to call ANOTHER person and explain that we have to cancel the appointment, so it's like every single miserable call turns into two or three...
One of the instructors super stepped up to help cover a bunch, and I appreciate it so much.
I was also the only one doing tech support today, because the usual person who now does Fri-Sat is on his honeymoon. Which ordinarily I'd be fine covering, but boy was today not the day!
My manager's second location is completely unstaffed for the week, as the only office staff member up there is also on vacation. So I'm also covering all of THEIR stuff.
Plus I just had a non-stop stream of people coming into the office in person for help with things because, surprise, they can't get a hold of anyone on the phones.
Then the CEO came by "because he was in the area" and wanted to check in on wind damage we got earlier in the week. So I'm trying to be perfectly pleasant and presentable and agreeable and NOT like I'm losing my shit.
Then the state sent out a directive about us IMMEDIATELY!!1!!eleventyone! having to stop using forms that are being replaced after some changes that came about on January 01. A couple weeks ago they told us not to worry, the new forms won't be ready by the new year, so just use the old ones until the replacements go out. Then today, at almost 4:00, they suddenly decided that NO YOU MUST PULL THOSE IMMEDIATELY! No the replacements aren't ready yet. Yes you still have to perform your usual functions that require use of these forms. Good luck with that. Better not use an old one, though. (We do have versions of the forms that are usable, because it's something with multiple versions. Only two of the four versions were pulled. But still.) So we had to pull all those forms for our compliance director to come pick up.
First thing this morning I get "hey, can you return these 14 calls for other locations because too many calls went to voicemail yesterday?" I think I got through four of them. There was just too much other stuff.
I did not even eat something at my desk and DEFINITELY couldn't clock out for a break, and then I stayed more than an hour late to get just the bare minimum done, and there's a lot I'd meant to get done today that I'll have to scramble to do tomorrow...
(Then we went to get curbside pickup food because I didn't want to cook and I was starving, having skipped lunch entirely... and we waited for fifteen minutes for them to bring our food out after they said it was ready, so I finally went in, had to stand in a ten-minute long line, for them to say whoops, set it on the doordash shelf instead of the curbside shelf. So it was very cold by the time we got it home, the order itself was mildly wrong (minor, just the wrong kind of cheese on both our burgers), and the burger was the saddest, tiniest patty I have ever seen in my life. It had holes in it! Like someone was trying to re-create swiss cheese out of hamburger.)
I have had many good intentions to get caught up here, as well as some other start-of-year stuff, I haven't even looked at Snowflake this year, etc...
But it's not gonna be today.
I wish I had something alcoholic, but the only boozy choice I have in the fridge is a blackberry cider that I will not waste on a crappy day. >:(
I hope everyone else's new year is off to a SLIGHTLY better start, at least.