mistressofmuses (![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
mistressofmuses) wrote2021-11-13 09:16 pm
mistressofmuses) wrote2021-11-13 09:16 pm
Day 13 of NaNo + work
Work was pretty stupid. Lots of online support, with most of the calls the kind of thing that should not have gone to online support. (The website is having issues not sending out password reset emails, but anyone can help a customer change their password; no need to send them to online support.)
There's at least one person answering phones (and we do have lots of new people) who very clearly does not know what online support is for. It's intended solely for tech support for our online class. But someone today transferred a customer over to lodge a complaint about the fact that an appointment time they saw listed on the portal was half an hour different than was actually available. (A silly glitch related to an instructor's time getting entered without a lunch break.)
Another person left a message and complained that she was told we answered the support phone number 24/7. (Lol, no.)
Also the bathroom is out of order. Every 6-8 months the sewer for the entire complex gets fucked up. There's some access hatch thing that falls out of place and just perfectly blocks the whole sewer pipe, and suddenly none of the businesses have a bathroom until the property manager decides to fix it. An excellent thing for a handful of restaurants, and us with a class of 25+ students, and other businesses that rely on... functional water.
-
Still coughing a lot. This morning I was starting to get worried because my lungs *hurt*, but that did eventually fade. Last night involved fewer, but longer bursts of coughing waking me up.
I'm a little worried, because tomorrow is my last day of antibiotics, and the day after is the end of the steroid regimen. I do have a few more days of cough suppressant, because I've been trying to mostly take the minimum dose, but... I'm hoping that I'm not going to get worse as soon as those meds are done.
Also, I have to decide what insurance to shell out for next year. I hate shit like that, and none of it's a good option. The one I have requires a $5000 deductible be met before anything is covered, so is only worthwhile to avoid catastrophic events, and even things like the telehealth thing will no longer be free next year. And if it hadn't been free, I wouldn't have been able to afford it earlier this week.
An extra $50-100/month gets me a plan that allows for copays for most care, but tbh I can't afford most of the copays anyway, so while it means there's less of a barrier to most care, I don't know that it's worth paying that much more over the course of the year.
(And my company is even paying 60% next year, trying to offset the increased premiums, but it's STILL at minimum a good 10% of my income, and I resent that that still doesn't get me healthcare I can afford to use.)
-
Day 13 of NaNo: 1899 words. [Vincent and Erik bond wile building a fence; Vincent has a disturbing dream.]
There's at least one person answering phones (and we do have lots of new people) who very clearly does not know what online support is for. It's intended solely for tech support for our online class. But someone today transferred a customer over to lodge a complaint about the fact that an appointment time they saw listed on the portal was half an hour different than was actually available. (A silly glitch related to an instructor's time getting entered without a lunch break.)
Another person left a message and complained that she was told we answered the support phone number 24/7. (Lol, no.)
Also the bathroom is out of order. Every 6-8 months the sewer for the entire complex gets fucked up. There's some access hatch thing that falls out of place and just perfectly blocks the whole sewer pipe, and suddenly none of the businesses have a bathroom until the property manager decides to fix it. An excellent thing for a handful of restaurants, and us with a class of 25+ students, and other businesses that rely on... functional water.
-
Still coughing a lot. This morning I was starting to get worried because my lungs *hurt*, but that did eventually fade. Last night involved fewer, but longer bursts of coughing waking me up.
I'm a little worried, because tomorrow is my last day of antibiotics, and the day after is the end of the steroid regimen. I do have a few more days of cough suppressant, because I've been trying to mostly take the minimum dose, but... I'm hoping that I'm not going to get worse as soon as those meds are done.
Also, I have to decide what insurance to shell out for next year. I hate shit like that, and none of it's a good option. The one I have requires a $5000 deductible be met before anything is covered, so is only worthwhile to avoid catastrophic events, and even things like the telehealth thing will no longer be free next year. And if it hadn't been free, I wouldn't have been able to afford it earlier this week.
An extra $50-100/month gets me a plan that allows for copays for most care, but tbh I can't afford most of the copays anyway, so while it means there's less of a barrier to most care, I don't know that it's worth paying that much more over the course of the year.
(And my company is even paying 60% next year, trying to offset the increased premiums, but it's STILL at minimum a good 10% of my income, and I resent that that still doesn't get me healthcare I can afford to use.)
-
Day 13 of NaNo: 1899 words. [Vincent and Erik bond wile building a fence; Vincent has a disturbing dream.]
no subject
It's odd that you're still coughing even after taking all the meds. And I'm sure very frustrating and painful for you.
Insurance is such a frelling racket! I'm sorry you have to make a decision between the least and second least options.
no subject
I know that sometimes coughs are the thing that lingers, but this one is still pretty bad. I do think it was better today, so I hope that trend continues!
Insurance is bullshit. :/